CPT’s service philosophy is something that distinguishes us from other IT consultants. We strive to continually exceed our customers’ expectations by being client-focused, trustworthy, independent, goal-orientated, experienced and resourceful.

• Client-Focused - CPT applies the experience and knowledge of its consultants and reports its findings to the client. This includes liaison work with both technology and business groups to obtain a full understanding of business priorities.

• Trustworthy - CPT has undertaken many successful engagements that have involved access to sensitive customer information. We adhere to a strict privacy statement which governs the access and use of personal and other sensitive information.

• Independent - CPT always provides an independent view. We have good relationships with the leading hardware and application vendors, and are generally seen as an ally, not as a competitor. This status gives us access to information that might not be shared with others.

• Goal-Oriented - CPT is committed to helping our clients reach their organisational targets or Service Level Agreements. These SLA’s often contain financial penalties and/or bonuses that depend on the successful attainment of the stated goals.

• Experienced - The principals of CPT are leading a company of experienced IT professionals, who are executing on our proven approach to identify and deliver on sustainable cost reduction opportunities. There are over two hundred consultants with with CPT, all experts in their field - many of them, world-renowned experts in their field.

• Resourceful - CPT provides total management solutions that cater to the individual needs of our clients. This process involves working with internal staff from the client organisation, software and hardware vendors and other stakeholders, in order to produce a successful outcome.

Our philosophy has helped make CPT one of Australia’s leading IT service providers.  Seven of Australia's top ten companies are CPT clients.  As an Australian government-endorsed supplier, CPT has provided expert assistance to more than a dozen state, local and federal agencies. Similar engagements have proven our success at banks and financial institutions in Australia, the UK, the US, Ireland and Germany.